Northgate Care Center receives deficiency-free results report from recent State of Iowa survey

Northgate Care Center in Waukon recently received results back from its annual State of Iowa survey, a report indicating the facility has met all State of Iowa standards. Pictured above are some of the Northgate Care Center staff members. Left to right - Front row: Ashlea Martins, Jenny Woods, Liz Dietrich. Middle row: Carrie Quandahl, Margie Moen, Becky Hager, Robyn Hirth, Lou Ann Wikan, Dawn Smith, Corene Peck. Back row: Chad Wikan, Karli Mahr, Debbi Hohn, Marlene Hills, Joan Dietrich, Megan Kelly, Dana Heying, Cindy Iverson, Linda Handke, Shannon Lloyd.

The annual State survey of Northgate Care Center in Waukon has been completed, and after a week of inspection the survey team deemed the facility to have met the standards required by the State of Iowa. For 13 out of the last 20 years, Northgate has gone above and beyond State requirements. During this survey, the environment of the care center, nursing, social work, activities, human resources, dietary and all other facets were inspected to ensure State requirements and standards are being met.

Northgate Care Center Administrator Lou Ann Wikan said, “We are very proud of our staff and this accomplishment. Our staff does their absolute best to provide excellent care to each and every resident in our facility. The results of our State survey are a true testament to the high level of care we provide to our residents, and the abilities of our great staff members here in Waukon. We love serving our residents and their families, and we will continue to work at making Northgate Care Center the best home possible”.

The inspection process is completed on an annual basis and the process usually lasts a week. The federal and state government share the responsibility for ensuring that nursing homes provide an acceptable level of care to their residents. The Centers for Medicare and Medicaid Services in the U.S. Department of Human Services oversees the inspection program for nursing homes that participate in the federal Medicare and Medicaid programs.

The state surveyors complimented the facility on a very efficient kitchen. They also felt the longevity of the staff tenure at Northgate has helped the facility in providing excellent continuity of care.

Northgate Care Center, owned and operated by ABCM Corporation, is a 50-bed skilled and intermediate care facility in Waukon which is Medicare and Medicaid certified. Northgate also manages the healthcare services at Southcrest Manor II Assisted Living Center in Waukon and Oneota Village Assisted living in Decorah. For more information on ABCM, Northgate Care Center or the two managed assisted living apartments, go to

To learn more about the State of Iowa survey process or what the survey results mean to residents and staff, contact Chad Wikan at Northgate Care Center at 563-568-3493 or